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✅ Quality Management

Quality Management

Quality gates at every step of your supply chain and production.

Overview

What Quality Management does for your business

ZhiftERP Quality integrates quality checks directly into receiving, production, and dispatch workflows. Items can be held pending inspection before moving to usable stock or being shipped.

Non-conformance reports (NCRs), Corrective and Preventive Actions (CAPAs), and customer complaints are tracked with full traceability back to source batch or production order.

  • Quality inspection templates per item/process
  • Inspection triggers: on receipt, production, delivery
  • Pass/fail/conditional acceptance workflows
  • Non-conformance report (NCR) management
  • CAPA (Corrective and Preventive Action) tracking
  • Customer complaint logging & resolution
  • Sampling plans per item category
  • Integration with batch & serial tracking
  • Supplier quality rating & scorecards
  • Quality cost reporting
  • Document control for SOPs & specifications
  • ISO-ready audit trails
Key Capabilities
Gate-basedInspection
AutoNCR creation
CAPAFull tracking
ISOReady audit trail

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